Annual Report 2018/2019
Message from Our Chair
Chair of Healthwatch Sunderland
This has been another busy year for Healthwatch Sunderland, staff and volunteers and both have risen to the challenge of dealing with numerous and complicated issues with enthusiasm and good humour.
There are many changes to health and social care services being proposed and consultation has taken place on the Path to Excellence proposals which we have been fully engaged in to ensure the voice of patients and public have been heard.
More work has been done around the Clinical Commissioning Group (CCG) consultation around Urgent Care Services in the city and a full submission was made by Healthwatch Sunderland detailing the issues of concern.
We also produced a report on the provision of equipment in the community that helps people live independent lives and our recommendations are being acted upon.
Path to Excellence Phase 2 and work around Integrated Care Systems across the North East and North Cumbria continues.
We have also undertaken a substantial amount of work around what it is like to live in Care Homes in the city, which has been welcomed by the public and service providers alike. Our Star Awards are also incredibly popular and very much appreciated by recipients.
Throughout the year we have also worked with the GP Alliance, Sunderland Adult Safeguarding Board and the North East Ambulance Service.
A very busy year indeed and next year is going to be just as busy and we need to hear your views on health and social care services in the city to enable us to be effective in our work.
I have decided to stand down as Chair of Healthwatch Sunderland at the end of March 2019 and I want to thank the Board, Staff and all our Volunteers for all their work throughout the year and wish them well for the future. I am sure the new Chair, John Dean will represent the views of patients and public with enthusiasm and vigour and I wish him well in his endeavours.
Please download the full report: Annual Report 2018/2019