- Please treat all Surgery Staff with respect
- Do not ask for information about anyone other than yourself
- Tell us of any change of name or address so that our records are accurate
- Only request an urgent appointment or home visit if appropriate
- Please cancel your appointment if you are unable to attend
- Please be punctual, but be prepared to wait if your consultation is delayed by an unexpected emergency
- Use the tear off slip to request a repeat prescription and attend for review when asked
- Please let us know when you feel that we have not met our responsibility to you but please give praise when it is due
Patients who are violent or aggressive towards any person on Surgery premises will be removed from the Practice list.